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Here at Avado, we believe in people-powered transformation because we know that all transformation starts with people. We are a professional learning organisation that upskills people, uplifts cultures and future‑proofs organisations in a fast‑moving world. We design and deliver interactive learning experiences in data, people, business analysis and marketing including work-readiness programmes, apprenticeships and professional qualifications, many of which maximise UK Government future skills funding. Our connected learning approach combines deep expertise, collaborative learning, scalable technology and award-winning learning design to deliver unrivalled learner experiences for people and organisations who want real change.
Who we need
Natalie, our Delivery Director for FastFutures, is looking for someone to become an integral part of the team working on FastFutures - our family of programmes targeted at upskilling learners ready for careers in a new digital era. We have a strong focus on recruiting learners from diverse backgrounds, and their places are completely free, sponsored by some of the biggest employers around the country and by the Department for Education.
The person who joins us will be responsible for building & managing the experience of our alumni & mentoring communities.
Equally importantly, you will align beautifully with our organisational values, which were defined by our people for our people, clients, learners and partners:
What you’ll do
Manage the community strategy as we build out from one community supporting one programme, to multiple communities across the Avado portfolio
Drive engagement in our alumni community by developing engagement plans, planning & delivering events and content planning to drive networking.
Build our alumni proposition to provide long-term value to our FastFutures community so we can continue to support young people post-programme.
Track how our alumni community are doing post-programme so we know what impact we have had on their professional journey.
Develop the value proposition of our community programme
Set up our jobs board process, to enable simple job posting, candidate tracking & e-commerce journey
Collaborate closely with our Employer Relations, Product, Learner Experience and Marketing teams on improvements, involving the relevant team members as needed.
Share best practice with the wider Avado team, to set the example of what great community management looks like.
What we’re looking for
You’ll have experience building and nurturing online communities/networks of people and driving long-term engagement & value.
Any experience with engagement or community management tools will be beneficial.
You’ll have experience leading projects.
You’ll have experience in online engagement and online event planning.
A problem solver – you take ownership and won’t settle until the problem is resolved.
You’re resilient and love to use any learnings to improve a process next time round
You understand our audience, and how we can support them to achieve their goals.
You thrive from working in a fast-paced environment and are comfortable with ambiguity.
You’re a great communicator, both written and spoken, internally and externally
You’re willing to get stuck in – we’re a small team so you’ll be happy to get into the detail.
You’re collaborative by nature, a good project manager and able to join the dots across multiple workstreams.
What you’ll get
Lots of benefits including:
Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years.
A day off on or around your birthday, and a birthday gift of your choice.
Discounts at 250+ retailers.
Free coffee from Caffe Nero or a pastry from Greggs, weekly, as well as a free film to stream monthly, AND heavily discounted cinema tickets.
Cycle2Work scheme, even if work is predominantly at home!
Statutory pension and life assurance.
What we call ‘accountable flexibility’ that you can expect from a hybrid working environment, with an office in London and Birmingham to use in line with our business cadence.
Various opportunities to gain an immersive experience into the broad range of Avado products and proposition.
Virtual mindfulness activities on Mondays and Friday.
On-demand access to a professional business / executive coach.
Curated personal development and learning tools, courtesy of Magpie.
Periodic opportunities to give back by mentoring learners on our FastFutures diversity-focused employability programme.
Free access to a virtual GP.
And… just for being here, we offer you a culture that’s created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line. You'll enjoy a hybrid working environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks. Oh, and one more thing - we're a Great Place to Work™ certified company, and the only commercial learning organisation in the 'large' category that's recognised as one of the UK's Best Workplaces™, something we are rightly very proud of!
And we’re highly inclusive….
Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us help our clients and learners – whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!
Our award-winning culture is centred on our values and purpose, balancing the support and structure of an established business, with a pace and adaptive environment more akin to an entrepreunerial start up.
The bottom line is we're all trusted with responsibility and actively encouraged to be the unique individuals we are.
In 2021 we won an award in the Business Culture Awards, and became Great Place to Work Certified.